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PRIVACY POLICY

Who is the Data Controller of your personal data?

Company name: IHZ ITALIA by Tourplan Srl
VAT Number: 01069401006
Certified Email (PEC): tourplansrl@pec.it
Address: Viale Libia, 5 – 00199 Rome, Italy
Phone: +39 068553560
Email: info@ihz.it

Data Security Officer: Alfonso Ruggiero
Email: alfonso@ihz.it

For what purposes do we process your personal data?

We process the personal data you provide us for the following purposes:

To fulfil information obligations and obtain the consents required by European data protection regulations.
To provide intermediation services for the sale of tickets or the reservation of seats on any means of transport, the booking of rooms and services at tourist facilities, as well as the organisation and sale of travel packages, either through travel agencies or directly to the end customer.
To send commercial communications regarding our products or services, unless you object to receiving them. In any case, consent to this processing is optional, and refusal will only result in you not receiving commercial offers.

What data do we process?

As part of the services offered by IHZ ITALIA by Tourplan Srl and within the agreed limits, we will process only the data necessary for the proper management of the contractual relationship and/or for the provision of the requested services.

The data provided will be stored for a period of 4 years, as required by tax regulations. With your consent, the data may be stored for a longer period in order to send commercial communications (promotions, discounts, new destinations, etc.).

At any time, you may exercise the rights provided for by applicable legislation.

What is the legal basis for processing?

The processing of your data is based on the contractual relationship between you and IHZ ITALIA by Tourplan Srl.

However, the company always requests your explicit consent, informing you about:

which data are collected;
why they are collected;
how they are used.

Who may your data be shared with?

Depending on the services purchased, your data may be shared with third parties, such as:

hotels;
airlines;
railway or maritime transport service providers.

These parties may also be located outside the European Economic Area. In such cases, all necessary measures will be adopted to ensure the security and protection of your data.

In addition, service providers (hosting, technical support, email marketing, etc.) may access your data exclusively for the performance of their activities, under specific contractual agreements.

Your data will never be used for purposes other than those stated.

What are your rights?

You have the right, at any time, to:

Access: know which data we process and how we process them;
Rectification: correct inaccurate or incomplete data;
Erasure: request the deletion of your data;
Restriction: request the limitation of data processing;
Objection: object to the processing of your data;
Data portability: receive your data in a transferable format;
Withdrawal of consent: withdraw your consent at any time.

To exercise these rights, you can contact the references provided above.

COOKIE POLICY

This website uses cookies to collect information about its use, including:

IP address;
operating system;
browser type.

These are statistical data used to improve the browsing experience.

Cookies allow us to:

analyse traffic and usage;
personalise content;
speed up navigation;
recognise you when you return to the website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc.

The information generated (including the IP address) is transmitted to and stored on servers located in the United States.

Google uses this data to:

analyse website usage;
create statistical reports;
provide other related services.

Google may share this information with third parties where required by law.

Cookie Management

You can refuse cookies by changing your browser settings.

⚠️ However, disabling cookies may prevent some website features from being available.

By using this website, you consent to the processing of data as described above.

Consent

The user gives consent to the use of cookies and to the monitoring of the IP address during browsing.

Cookies can be disabled or deleted through the browser settings or by enabling private browsing mode.

booking@ihz.it
+39 06 8553560

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